Terms of Use

 

 

RITAFINE INC TERMS AND CONDITIONS OF USE

PLEASE NOTE: THIS AGREEMENT INCLUDES SPECIFIC TERMS REGARDING EU/EEA/UK RIGHTS OF WITHDRAWAL. PLEASE READ CAREFULLY. BY USING THIS WEBSITE, REGISTERING FOR ANY PROGRAM, OR ACCESSING CONTENT, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT ACCESS OUR WEBSITE, PROGRAMS, OR CONTENT.

These Terms and Conditions of Use (“TOU”) govern your access to and use of any resources, workshops, retreats, courses, coaching programs, digital content, or any other offerings provided by Ritafine Inc through www.ritapira.comor other third-party platforms (collectively, the “Programs”). By accessing or participating in any Program, you acknowledge and agree to be bound by these TOU.

The term "Releasees" refers to Ritafine Inc, its affiliates, subsidiaries, owners, directors, officers, employees, contractors, agents, coaches, volunteers, representatives, successors, and assigns.

 

1. The Programs

As part of the Program you select during registration, you will receive the services outlined on the registration page. Ritafine Inc reserves the right to modify any aspect of the Program, including its content, structure, and pricing, at its sole discretion. Such changes will be effective upon notice to you.

If you enroll in a Program, you understand that you may be coached by various Ritafine Inc representatives, guest coaches, or other participants. Should an instructor, including but not limited to Rita Pira, become unavailable for any reason, Ritafine Inc may designate an alternate facilitator or reschedule sessions. No refunds will be provided due to changes in the hosting facilitator.

 

2. Eligibility and Participation

Programs are designed for adults aged eighteen (18) and older. Children under the age of eighteen (18) are strictly prohibited from participating in or accessing the Programs or any associated content.

Your continued participation in any Program or future offerings is subject to these TOU unless superseded by a separate written agreement.

 

3. Application Process and Fees

Some Programs require an application process. You agree to provide accurate, complete, and up-to-date information on your application. Ritafine Inc reserves the right to deny participation to any applicant for any reason, at its sole discretion.

For select Programs, a deposit may be required during the application process. If your application is denied, your deposit will be refunded as outlined in the Refund Policy. If your application is accepted, the remaining balance of the Program fee will be due immediately. No refunds will be issued after acceptance into the Program.

 

4. Payment Terms

You agree to the fees and payment schedule displayed at checkout. Payments must be completed in full or according to the selected payment plan before access to any Program or content is granted.

By providing payment information, you authorize Ritafine Inc to charge your debit or credit card for all fees due without additional authorization. You acknowledge that Ritafine Inc may share necessary payment information with third-party payment processors for transaction purposes.

Failure to make payments on time may result in suspension or termination of your access to the Program. If payments remain overdue for more than 30 days, Ritafine Inc reserves the right to charge late fees and pursue collection efforts, including reimbursement of legal or administrative fees incurred during the process.

If you choose to withdraw from the Program at any time or for any reason, you remain responsible for the full cost of the Program as per your payment plan unless otherwise stated in these TOU.

 

5. Refund Policies

In the event you are not accepted into Ritafine Reality Academy or Ritafine Reality Retreat, Ritafine Inc. will issue you a full refund of your deposit.

In all other cases, Ritafine Inc. maintains a strict no-refund policy. Unless otherwise provided by law, you acknowledge that Ritafine Inc. does not offer refunds for any portion of your payment for any program, retreat, or service (collectively referred to as the “Program”), and no refunds will be provided to you at any time. By using and/or purchasing any Program, you agree that you are responsible for full payment of fees for the entire Program, regardless of whether you complete the Program or not, and no refunds will be provided.

If you are located outside of the United States, Ritafine Inc. will honor your right of withdrawal as required by the laws of your country.

In the event of Rita Pira’s death, her estate shall have 180 days from the date of her passing to settle, distribute, and honor any unfulfilled Program reimbursements.

Any deviation from these policies, as determined at Ritafine Inc.’s sole discretion, does not constitute a waiver of these policies, and no grounds for a refund will be established based on such deviations.

Ritafine Inc. reserves the right, in its sole discretion, to determine how to address a participant who violates these Terms and Conditions of Use (“TOU”). If a participant disagrees with how Ritafine Inc. manages another participant and requests a refund, such a request will be denied.

Furthermore, if a participant violates these TOU, Ritafine Inc. reserves the right, in its sole discretion, to offer that participant another opportunity to abide by these TOU. If a participant disagrees with Ritafine Inc.’s decision to offer another participant a second chance to follow these terms, no grounds for a refund will be created, and any request for a refund on this basis will be denied.

If you persist in behaviors or actions that violate these TOU, Ritafine Inc. may terminate your access to and participation in the Program without notice and without refund.

Ritafine Inc. also does not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. In the event of a chargeback or a chargeback threat during or after your purchase, Ritafine Inc. reserves the right to report the incident to a chargeback database or list it as a delinquent account. This could negatively impact your credit score. The reported information may include your name, email address, order date, order amount, and billing address. To be removed from the database, you will be required to pay the amount of the chargeback.

 

6. European (EU/EEA/UK) Participants’ Right of Withdrawal

Ritafine Inc. has a limited refund policy; however, if you have a right of withdrawal under the laws of your country, including applicable European Union laws, the following terms apply:

You have the right to withdraw from these TOU within fourteen (14) days from the date you agreed to them, without providing any reason and without incurring additional costs beyond those described in this section.

The withdrawal period expires fourteen (14) days from the date these TOU are acknowledged. However, you do not have the right to withdraw:
a) if the Program services under these TOU have already been fully performed with your prior express consent and your acknowledgment that you will lose the right of withdrawal upon full performance of the services; or
b) if you have begun using the Program with your prior express consent and your acknowledgment that you will lose the right of withdrawal upon commencement of the services.

If neither condition (a) nor (b) applies, and you exercise your right of withdrawal within the fourteen (14)-day period by providing Ritafine Inc. with an unequivocal statement, you will be eligible for a partial refund (50%) of any payments made. Ritafine Inc. will reimburse this amount within fourteen (14) days of receiving your withdrawal request, using the same payment method you used for the original transaction. No additional fees will be incurred as a result of this reimbursement.

To exercise your right of withdrawal, you must notify Ritafine Inc. by submitting an unequivocal statement, such as a letter sent by mail or an email to [email protected]. You may use the following template, although it is not mandatory:

 

Model Withdrawal Form
To: Ritafine Inc.
Email: [email protected]
Subject: Withdrawal from TOU

I hereby notify you that I withdraw from my agreement to participate in [Program Name].

Name: [Your Full Name]
Order Date: [Date of Purchase]
Order Amount: [Payment Amount]

Signed: [Your Name]

Date: [Date]

Ritafine Inc. is committed to transparency and fairness and adheres to all relevant regulations regarding your rights as a participant.

•  You shall have exercised your right of withdrawal within the fourteen (14) day withdrawal period if the communication is sent by you before that period has expired. The exercise of the right of withdrawal shall terminate the obligations of you and the Company to perform these TOU and you will not be afforded the opportunity to enroll or participate in any Program in the future. If you exercise your right of withdrawal, any ancillary contracts shall be automatically terminated.
•  The burden of proof of exercising the right of withdrawal in accordance with this clause shall be on you. Except as provided for in this clause, you shall not incur any liability as a consequence of the exercise of the right of withdrawal.

 

8. Intellectual Property Rights

a. Ownership of the Content

All content, including but not limited to words, videos, audio recordings, training materials, designs, graphics, photos, images, data, documents, and resources provided through Ritafine Inc.’s website (www.ritapira.com), emails, in-person events, or any third-party platforms used to host Ritafine Reality Academy or Ritafine Reality Retreat (collectively referred to as “the Content”), is the property of Ritafine Inc. and/or its affiliates or licensors. It is protected by copyright, trademark, and other intellectual property laws.

b. Ritafine Inc.’s Limited License to You

By enrolling in any Ritafine Inc. programs, you are granted a revocable, non-transferable license for personal, non-commercial use only. This includes viewing, downloading, and printing individual Content pages for personal use. Redistribution or commercial use is strictly prohibited without prior written permission from Ritafine Inc. Unauthorized use will constitute infringement, and legal action may be taken.

c. Access to Program Materials

Access to Ritafine Reality Academy or Ritafine Reality Retreat materials is granted for the life of the Program only, as determined by Ritafine Inc. If your account is in good standing, you may access resources for as long as the Program is hosted. Ritafine Inc. reserves the right to suspend or terminate access for violations of these TOU.

d. Recorded Coaching Calls and Live Events

Coaching calls and live events may be recorded for participant access. Ritafine Inc. reserves the right to withhold these recordings at its discretion, without refund. All recordings are considered proprietary Content and are subject to the same restrictions outlined in these TOU.

e. Unauthorized Use

Unauthorized use of any Ritafine Inc. Content beyond the scope of these TOU will result in liquidated damages of five (5) times the total Program fee, or $5,000 if no fee was paid, in addition to any other legal remedies available.

f. Use in Testimonials and Marketing

By participating in Ritafine Reality Academy or Ritafine Reality Retreat, you grant Ritafine Inc. the right to use any materials you submit, including comments, photos, videos, and other contributions, for marketing and promotional purposes without compensation. You also consent to the use of your likeness in photographs, videos, and audio recordings taken during Program activities.

g. Request for Permission to Use Content

To use Ritafine Inc.’s Content for any purpose beyond personal use, please submit a request to [email protected]. Unauthorized use will be treated as theft of intellectual property, and you may be required to cease use and take corrective action as directed by Ritafine Inc.

 

9. Coach/Client Relationship and Responsibilities of the Parties

a. Ritafine Inc.’s Responsibilities

Ritafine Inc. and its coaches will provide tools, guidance, and support to help participants achieve the desired transformation in alignment with the Program. Support may include live group coaching calls, private Facebook group engagement, and access to educational materials.

b. Your Responsibilities for Best Results

Participants are responsible for actively engaging in the Program by:

•  Watching or listening to all provided video and audio content.
•  Completing all worksheets and assignments.
•  Participating in live group calls and in-person events (if applicable).
•  Engaging with peers and coaches in private forums or Facebook groups.

You agree that the coaching relationship is co-creative and that Ritafine Inc.’s role is to guide and support, not to provide professional or medical advice. Seek licensed professionals for medical or therapeutic needs.

c. Participant Conduct

Ritafine Reality Academy and Ritafine Reality Retreat programs are “pitch-free zones.” Participants may not promote, market, or sell their own products, services, or events to other participants without prior written consent from Ritafine Inc. Violations will result in immediate removal from the Program without refund.

 

11. Community Guidelines

At Ritafine Inc., we strive to cultivate a safe and judgment-free space for connection, conversation, learning, and growth. The baseline expectation within the Ritafine Reality Academy and Ritafine Reality Retreat communities is that all participants will treat one another with respect and bring encouragement and consideration to all interactions.

Our community guidelines are as follows:

A. Respect and Diversity
Ritafine Inc. celebrates and promotes diversity among all participants. We encourage everyone to connect and learn about one another’s backgrounds, interests, and perspectives. Discriminatory speech, hate speech, or actions against another participant based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels will not be tolerated.

B. Accountability for Behavior
While we do our best to foster a welcoming and safe space, Ritafine Inc. cannot guarantee that all participants will adhere to these guidelines. We reserve the right to remove any comments, posts, content, or materials deemed inappropriate at our sole discretion. However, we cannot be held liable for any participant’s actions, posts, or comments that result in discomfort or trauma to others.

C. A Safe Space for Dialogue
The Ritafine Reality Academy and Ritafine Reality Retreat are designed to help participants feel seen, respected, and heard. Disrespectful actions or comments—including hate speech, discrimination, or any form of abuse—will not be tolerated. Respect and kindness must be extended to all members of the community.

D. Support and Encouragement
Participants are encouraged to support one another with positivity, resources, or suggestions, while always respecting boundaries and personal autonomy.

E. Additional Program Elements
From time to time, Ritafine Inc. may offer bonus program elements or resources for specific subgroups within the community. Participation in these elements is at the sole discretion of Ritafine Inc. and is considered an additional benefit, not a core part of the standard program services.

Additional behavioral rules may be posted in forums hosted on www.ritapira.com or third-party platforms (e.g., private Facebook groups). You agree to abide by these rules, which are expressly incorporated into the Terms of Use.

 

12. Confidentiality

Ritafine Inc. is not legally bound to keep your information confidential. Communications within the Ritafine Reality Academy and Ritafine Reality Retreat are not protected under doctor-patient privilege or similar protections.

You may use a pseudonym instead of your actual name when participating in group coaching sessions or posting in public forums.

You agree that Ritafine Inc. is not responsible for the disclosure of your information by other participants. You also agree to maintain the confidentiality of any information shared by other participants regarding their lives, businesses, or personal matters.

The Company may record coaching calls and share them within the Ritafine Reality Academy or Ritafine Reality Retreat. These recordings are confidential and must not be shared outside of these private spaces. Breach of this policy may result in termination of access without a refund.

 

13. Username and Password

Access to certain features of the Ritafine Reality Academy or Ritafine Reality Retreat requires a username and password. You are responsible for maintaining the confidentiality of your credentials. Providing false information, sharing login credentials, or forwarding non-public material will result in suspension or termination of access without refund.

Your personal information provided during registration is governed by the Ritafine Inc. Privacy Policy.

 

14. Reviews

We welcome honest, integrity-based feedback about your experience with Ritafine Inc., Ritafine Reality Academy, and Ritafine Reality Retreat. Feedback should reflect truthful experiences and avoid confidential or misleading information.

For concerns, please email Rita Pira directly at [email protected].

 

15. Live or In-Person Events

When participating in live or in-person events hosted by Ritafine Inc., you agree to:

•  Follow all posted rules and instructions from staff.
•  Respect other participants, staff, and property.
•  Refrain from consuming alcohol or substances that could impair your ability to participate safely.

Participants are responsible for their own behavior and any consequences of inappropriate actions. Personal items are your responsibility, and Ritafine Inc. is not liable for lost or stolen property.

 

16. Termination or Cancellation

Ritafine Inc. reserves the right to terminate your access to the Ritafine Reality Academy or Ritafine Reality Retreat at any time without notice or refund for violating the Terms of Use.

If you wish to cancel your participation, written notice must be provided via email at [email protected].

 

17. Personal Responsibility, Assumption of Risk, and Disclaimers

By engaging with Ritafine Inc., you assume all risks associated with participation in the Ritafine Reality Academy or Ritafine Reality Retreat.

a. Assumption of Risk and Release
You agree to release Ritafine Inc. and its representatives from any liability for injuries or damages incurred during participation. If this release is deemed unenforceable, any damages claimed will be limited to the total amount paid to Ritafine Inc..

b. Educational Nature of Content
The programs offered by Ritafine Inc. are for educational purposes only and do not replace professional financial, legal, medical, or psychological advice.

c. Earnings and Results Disclaimer
Ritafine Inc. makes no guarantees regarding results or earnings from participating in its programs. Results will vary for each individual.

d. Third-Party Links
Third-party resources recommended by Ritafine Inc. are not endorsed or guaranteed by the Company. Research third parties thoroughly before engaging with them.

e. Service Availability
While Ritafine Inc. strives for uninterrupted service, access to programs may occasionally be restricted due to maintenance or updates.

f. "As-Is" Disclaimer
Programs and content are provided “as-is” without warranties of any kind.

 

 

 

18. Security

Security for all personally identifiable information is extremely important to Ritafine Inc. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that there is an inherent risk in all forms of electronic communication. Communications between you and Ritafine Inc., including through Ritafine Reality Academy or Ritafine Reality Retreat, may be unlawfully intercepted by third parties not under our control. Ritafine Inc. does not guarantee the security of any information transmitted via the Internet, telephone, video conference, or other electronic media. Any efforts you undertake to communicate with Ritafine Inc. are done at your own risk.

19. Legal Disputes

These Terms of Use (TOU) shall be governed by and construed in accordance with the laws of the State of California without giving effect to its conflict of laws. The nearest state and federal court to San Diego, CA, shall have exclusive jurisdiction over any case or controversy arising from or relating to Ritafine Inc., Ritafine Reality Academy, Ritafine Reality Retreat, or any related Content, including but not limited to the Privacy Policy or these TOU. By using the Program, Content, or services provided by Ritafine Inc., you hereby submit to the exclusive jurisdiction and venue of these courts, consent irrevocably to personal jurisdiction in such courts, and waive any defense of forum non conveniens.

The prevailing party in any dispute arising out of or related to these TOU, whether resolved by negotiation, mediation, or litigation, shall be entitled to recover its attorneys’ fees and costs from the other party.

NO ACTION SHALL BE BROUGHT FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS TOU, OR THE COMPANY’S OBLIGATIONS HEREUNDER, MORE THAN ONE (1) YEAR AFTER THE ACCRUAL OF SUCH CAUSE OF ACTION.

20. Users Outside the United States

Ritafine Inc. controls and operates its programs and services, including Ritafine Reality Academy and Ritafine Reality Retreat, from offices in the United States. Ritafine Inc. does not represent that materials or services are appropriate or available for use in other locations. People who choose to access these services from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

21. Indemnification

You agree to defend, indemnify, release, and hold harmless Ritafine Inc., Rita Pira, and any directors, officers, agents, contractors, partners, assigns, successors-in-interest, and employees from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including but without limitation to attorney’s fees) arising from or in connection with:

(i) your use of Ritafine Reality Academy, Ritafine Reality Retreat, or related Content in violation of these TOU;
(ii) any breach by you of these TOU or any representation and warranty made by you herein;
(iii) any comment, post, or material you submit to www.ritapira.com or any third-party forum or website operated by Ritafine Inc.;
(iv) your use of materials or features available in Ritafine Reality Academy, Ritafine Reality Retreat, or related Content (except to the extent a claim is based upon infringement of a third-party right by materials created by Ritafine Inc.); or
(v) a violation by you of applicable law or any agreement or terms with a third party to which you are subject.

You expressly agree that these TOU are intended to be as broad and inclusive as permitted by the law of the State of California. This release is not intended as an attempted release of claims of gross negligence or intentional acts by Releasees. This TOU reflects a complete understanding of the parties with respect to the subject matter and supersedes all prior written and oral representations.

22. Force Majeure

Ritafine Inc. shall not be deemed in breach of this TOU if it is unable to complete or provide any portion of Ritafine Reality Academy, Ritafine Reality Retreat, or related services by reason of fire, earthquake, labor dispute, act of God or public enemy, technical or electrical difficulties, epidemic, pandemic, death, illness or incapacity of Rita Pira or any of Ritafine Inc.’s members, employees, contractors, or agents, any local, state, federal, national, or international law, governmental order or regulation, or any other event beyond Ritafine Inc.’s control (collectively, “Force Majeure Event”).

Upon occurrence of any Force Majeure Event, Ritafine Inc. shall give notice to you of its inability to perform or delay in providing services and may propose revisions to the schedule for completion of the Program or services or terminate this TOU.

23. Entire Agreement, Severability, Modification, And Waiver

This TOU constitutes the entire agreement between you and Ritafine Inc. with respect to Ritafine Reality Academy, Ritafine Reality Retreat, and www.ritapira.com and supersedes all prior, contemporaneous written or oral communications regarding the Program, Content, and services.

If any part of this TOU is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as closely as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. No waiver of any provisions of this TOU shall be deemed or constitute a waiver of any other provision. No waiver shall be binding unless executed in writing by the party making the waiver.

Ritafine Inc. may change, modify, or update these TOU at any time. Any access or use of Ritafine Reality Academy, Ritafine Reality Retreat, or related Content by you after such changes are publicly posted shall constitute your consent to such modifications.

If you have any questions or concerns about these TOU, contact Ritafine Inc. via [email protected].

By clicking on the box when signing up for Ritafine Reality Academy, Coaching, Immersions, or Ritafine Reality Retreat, you are providing the electronic equivalent of your signature and assert that you have read, understood, and agreed to this entire document. If you do not agree with these TOU, do not purchase or use the Program or Content.

 

Last Updated January 23, 2025